Shipping Costs & Returning

Shipping costs

  • We will deliver your order to your home by GLS Parcel, Logistics or vacuum packed by Post NL
  • The delivery costs for Netherland for orders under € 35, are  € 3.75
  • The delivery costs for Belgium and Germany for orders under € 50, are € 5.95.
  • For orders over € 50,- will be delivered Free in Netherlands, Belgium and Germany
  • For the prices of the shipping to other European Countries, you can contact Moniana via info@monilana.nl
  • Yarns dispatch per package or the yarns are sealed and sent in a envlelop. We do this to avoid damage.
  • The delivery time within Netherlands is within 1 to 3 working day (s) after receipt of payment.
  • The delivery time to Belgium/Germany and other European countries is on average 3 to 6 working days once payment is received.


Returns


Do you want to return anything? 

Please send it to the following address: 

Huybergseweg 61
4631 GD  Hoogerheide 

Articles that are easy to copy as PDF files of knitting and crochet patterns and books are excluded from the right of withdrawal and may not be returned (this has to do with copyright).


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